Q1:
Are you a trading company or a factory? Can you handle OEM/ODM orders?
We are a factory with ISO9001 and ISO13485 certifications, offering professional OEM & ODM services to customize products to your business needs.
Q2:
What certifications do your products have?
Our products have obtained globally recognized authoritative certifications including FDA 510(K), CE, PSE, RoHS, and more.
Q3:
What is the delivery time for orders?
For inventory orders, delivery takes about 1-10 days. For custom OEM orders, production typically takes 15-30 days.
Q4:
What are the payment terms?
We accept T/T and other negotiated terms. Standard terms are a 30% deposit before starting production, with the remaining balance due before shipment.
Q5:
What is the minimum order quantity (MOQ) for customization?
Our minimum order quantity for custom orders starts at 100 pieces. For orders exceeding 500 pieces, we offer complimentary customization services for logos, custom patterns, and custom packaging.
Q6:
Can this home-use IPL hair removal device be used on the face or bikini area?
Yes, the device is fully safe and effective for use on multiple body areas, including the face, legs, underarms, bikini line, back, arms, hands, and feet.